Privacy Policy

This Privacy Policy covers the information People Media Factory LLP (“PMF,” “Us,” and/or “Our”) collects from the user (“User(s),” “You,” and/or “Your”) availing Services provided by the Platform on the Website read along with the Terms of Use and/or visiting the website at https://peoplemediafactory.com/index.html (“Website”). This Privacy Policy tells you about PMFs’ policies and practices for collecting, using, processing, storing, transferring, and disclosing Personal Information that we may collect or observe. The user shall review this Privacy Policy carefully before providing personal information through the Site. This Privacy Policy should be read in conjunction with the Terms of Use available at https://peoplemediafactory.com/terms-of-use/

Legal Framework

We adhere to the following Acts and Laws concerning privacy and data protection related to the Website –

  • Information Technology Act, 2000: Our data practices comply with the Information Technology Act, 2000, and its amendments.
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011: We adhere to the established standards for handling sensitive personal data or information as per the SPDI Rules.
The terms “personal information” and “sensitive personal data or information” shall have the meaning ascribed to it by the Information Technology Act, 2000 (India) as amended, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 (India), or under applicable laws, including bye-laws, rules, regulations of Your jurisdiction.
What information do we collect?
  • Profile information
    PMF shall retain your name, mail address, contact, and postal address. This includes customer profiles, usage preferences, or other information about an individual’s anticipated or assumed actions or behaviours and information like your company name, job title, account number, customer identifier, or additional information that relates to you as a customer of PMF.
  • Transactions and Commercial information
    This includes payment card data, financial account information, account information, records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies of the customer, and Other Information necessary to collect and process payment for products and services ordered by the customer. As a part of PMF’s policy, audio recordings relating to such information shall also be collected/retained.
  • User-generated content
    This includes information like browser and device data, internet, or network activity information, such as activity on our Websites and Services, data collected through cookies, pixel tags, and other technologies, and additional information generated through your use of the internet to access our websites. It also includes geolocation information such as your precise location, city, state, county, or country if you have such geolocation data enabled when using the applicable social media application. For example, we can collect that information if you use Facebook to “Check” at a PMF-run event.
  • Technical, electronic and localisation information
    This includes information captured on audio or video recording, such as if a telephone or video call is recorded or simply observable in such interaction or an Offline Context. It could include personal information related to your interactions with us and allow us to manage your profile, provide relevant customer service and tailored marketing content, establish communications and conduct our business securely, assess and better understand our business, and optimize and manage our website and other means of communication.

Why do we collect Your information?

  • To provide You with services requested;
  • To manage Your profile;
  • To provide tailored customer service and assistance;
  • To enable You to receive relevant information and marketing content;
  • To communicate non-marketing information;
  • To manage Our social networks;
  • To conduct Our businesses securely and protect our activities and personnel;
  • To assess and better understand our business;
  • To optimise and manage Our website and other means of communication.
When do we collect Your Personal Information?
When you interact with us, either online or in person, you may share with us your personal information when:
  • You subscribe to a service;
  • You create a profile, join our community, participate in a contest, join or link your social media account to your PMF profile;
  • You subscribe to our marketing and promotional content/communications; 
  • You interact with us or seek advice and share personal information through our websites, our social media pages, our associates at the office or via chat, phone or video calls, at events or through our customer services also through phone calls;
  • You use your device to browse activity across Our websites;
  • Your information is shared with us by our approved partners, with your prior consent where required;
  • You are registered or not, by completing surveys, registration processes, or forms. We may also use cookies or other online advertising technologies for this purpose.

How do we collect your Personal Information?

  • Primary Sources:  Data supplied by a person about themselves.
  • Customer Sources:  This refers to information supplied by a customer about a person. This may occur when one employee of a customer shares data concerning a colleague while introducing services. 
  • Third-Party Sources: Data obtained from external sources, including publicly accessible databases, social media platforms, third-party market research data providers, and our affiliates, business associates, and partners engaged in joint marketing activities who share data with us.
  • Service sources: Data provided to PMF due to Your use of Our services.

Who are Our third-parties?

We mainly obtain information directly from you. From time to time, we may also obtain information on you from third-party sources. In certain limited circumstances, some third parties may be required to disclose your personal information to us.

Our third-party source categories could include:

  • Our Affiliates and subsidiaries;
  • Our Event partners;
  • Our Business and approved partners;
  • Your visit to Our websites;
  • Online/Offline Advertisers;
  • Consumer reporting agencies;
  • Enforcement or judicial authorities or any public authorities;
  • Government entities;
  • Your family, friends that share Your personal information with Us so as to share information that may interest you e.t.c.

With whom do we share Your Personal Information?

  • Approved partners acting as service providers;
  • Service fulfilment companies and transaction partners;
  • Marketing services, advertising providers, communication (email, SMS, MMS) providers and social networks;
  • IT service providers;
  • Audit, law firms, and similar corporate professional service providers, data analysis providers;
  • Law enforcement bodies, regulatory bodies, government agencies, courts, and lawyers to comply with laws and defend our rights and interests;
  • At your request or for our legitimate interest or compliance with laws and regulations.

Storage and Processing

Your information collected by PMF may be stored and processed in India and/or United States or any other country in which PMF or its subsidiaries, affiliates or service providers maintain facilities.

Cookie Policy

We may upon Your consent (in case of certain jurisdictions that require us to obtain Your consent to yes cookies) or otherwise place cookies on Your hard drive for record-keeping purposes and sometimes to identify information about Your activities. Whenever You access or interact with Our Website. We may use “cookies” to enhance Your experience or sometimes to personalise Your experience. These cookies, among other things, are used to identify the number of visits You make to Our website. Your browsing pattern on Our website and the duration of Your visits to Our websites. You may choose to disable cookies by turning off the cookie feature on the web browser, which will prevent the web browser from accepting new cookies. Further, depending upon the sophistication of Your web browser software, You can set up an alert when cookies are being sent. Please note that by disabling the cookies, some Part of Our Website may not function properly. We do not have control over the cookies placed by third-party service providers.

What are Your Rights?

  • Withdrawing your consent:  If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent anytime by contacting us using the contact details provided in the “Contact Us” section below.
  • Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying “STOP” or “UNSUBSCRIBE” to the SMS messages that we send, or by contacting us using the details provided in the “Contact Us” section below. You will then be removed from the marketing lists- however, we may still communicate with you, for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
  • Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of Our services.

Change of Privacy Policy

We reserve the right to update and modify this Privacy Policy to reflect changes in our information practices. We encourage you to review this policy periodically as your responsibility.

Contact Us
People Media Factory,
RMZ Futura, Block B,
Plot No. 14 & 15,
Phase 2 HITEC City,
Hyderabad – 500081.
+91 40 41239999